Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (309)662-8535.
- What are the Hospital hours?
Our hospital is open Monday, Tuesday, Wednesday and Friday from 7:30 am to 5:30 pm. On Thursday we are open from 7:30 am to noon. On Saturdays we are open from 8:00 am until noon. The clinic is closed on Sunday.
- Do I need to have an appointment?
Yes, patients are seen by appointment. Please call ahead for an appointment time or arrange a "drop off" appointment.
- What forms of payment do you accept?
Cash, Check, Care Credit, Debit Cards, American Express, Mastercard and Visa
- Can I make payments?
Payment is required at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
No, we recommend you visit and tour the area boarding kennels, before boarding your pet. They offer various services, depending on the facility. Your pet will need to be current on vaccinations.
- Can you give me directions to the Animal Hospital?
We are located at 510 Guido Circle. Guido Circle is a short side street on the north side of Oakland between Regency and Mercer. Check out the Google map on the right side of this page. You can even click it and get a street level view of the Hospital or turn by turn directions.